Contact us now for emergency repairs or service on 1300 651 958

 

NES Group Medical are dedicated to being the technical experts that you can rely upon for reliable and efficient autoclave service and repairs. 

We can service or repair your autoclave in Sydney, Canberra, Melbourne and Brisbane on relatively short notice. We can repair autoclaves in rural locations also but may require the machine to either be sent to our facility or a specific call out to be arranged.

In some cases simple problems may be able to be solved over the phone so call us first on 1300 651 958

NES Group Medical can provide fast and cost effective autoclave repairs or autoclave refurbishment to ensure your autoclave is performing to the exact manufacturers specifications.

In the case of an autoclave fault one of the four below options will be most feasible for you based on the age of the machine, parts availability and your budget.

Autoclave Servicing

In many cases having a company that carries out regular routine servicing in line with the manufacturers recommendation will prevent the majority of autoclave failures. 

If your machine is due for a regular service this can be done on site at your practice, please call us to book in your next autoclave service on 1300 651 958.

Service Call / Simple Autoclave Repair

In the case of a simple repair the process we undertake is the following:

1. Call our team on 1300 651 958 to arrange a service call to site. The technician will diagnose and fix any simple faults on site or identify and report and user errors that may have caused the problem. If the problem is simple it will be fixed onsite within 1 hour and a flat service call fee will be billed. 

2. If the problem is more serious the machine will need to be taken off site for more detailed testing and troubleshooting where a service report, recommendation and quote will be prepared for you.

 

Complicated Autoclave Repairs

In the case of a standard repair the process we undertake is the following:

1. Your autoclave will either need to be booked in for pick up by one of our technicians or delivered to our service facility for inspection

2. Thorough machine testing and trouble shooting will be carried out to diagnose the fault

3. A service report and repair quotation will be prepared for you and your NES Group Technician will contact you to explain the fault and discuss a solution

4. Your NES Group Technician will carry out the repair and test the machine

5. Your NES Group Technician will contact you to arrange delivery, reinstallation and validation

6. There will be 12 months parts and labour warranty on all parts replaced during the repair

 

Autoclave Refurbishment 

 1. Your autoclave will either need to be booked in for pick up by one of our technicians or delivered to our service facility for inspection

2. Thorough autoclave testing and parts inspection will be carried out

3. Your NES Group Technician will prepare a quote and service report detailing works required to restore your autoclave back to a reliable level of operation within the original manufacturers specifications

4. Repairs and replacement of all serviceable parts will be carried out followed by bench testing and calibration

5. Your NES Group Technician will contact you to arrange delivery, reinstallation and validation

6. There will be 12 months parts and labour warranty on all parts replaced during the refurbishment

 

Autoclave Trade In

A trade in quote can be prepared for a replacement machine instead of autoclave repairs.

The feasibility of this will be dependant upon the age and condition of your existing machine as well a cost to repair versus the cost of a new machine.

 For more information or for assistance with autoclave repairs or breakdowns call our team on 1300 651 958