Shipping Policy


Thank you for visiting and shopping on the NES Group Medical Pty Ltd website.​ Following are the terms and conditions that constitute our Shipping Policy.


Domestic Shipping Policy


Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

Most items are held in stock, if there is an item on backorder we will notify you either upon adding to your cart or via email or telephone.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Upon placement of order you will receive tracking details so that you can check up on the status of your order. If you have not received this please call us on 1300651958 to obtain your tracking details.